What is Your Weather Policy?

Giggles and Jumps reserve the right to cancel any reservations due to adverse weather conditions (No Penalty To You) because of kids and other guests safety. We will need to cancel if it is raining at the time of delivery, there is a high chance of rain, or there are high winds in excess of 20mph the day of the delivery. There will be no refunds or reductions in price due to bad weather once the unit is set up on location. Should we set up the unit based on your decision that the weather will be fine, and we have to pick the unit up early due to bad weather, no refunds or discounts will be given.

For your convenience, click the Weather Forecast below to monitor the weather in your area.

 

What is Your Delivery Policy?

 

Upon delivery, we insure that your rental is clean and in good working condition before your event.  We return for pick-up after the event.  Set up normally takes about 30 minutes and take down typically the same.

 

Methods of Payment

We accept cash or credit card payment at time of delivery or credit card payments via Paypal no later than 3 days prior to your event. Sorry, no personal checks.

Please Note:  There is a $50.00 non-refundable deposit required for reserving our units.  In the event a cancellation is required, your deposit shall be applied towards a future rental.

Set-up Area Requirements

- A clean (animal doodies cleared if applicable) flat surface of at least 17 x 17* for set up of the unit.  There must be no obstructions including trees, bushes, basketball hoops, etc..  Please advise us of adverse set-up locations or circumstances (indoor set up, outdoor pavement set up, slopes, hills, etc.)

- Clearly communicate if there are time restrictions for set up or tear down.

- Someone must be available to take delivery during the time frame of your reservation (set up will be up to 2 hours prior to the event).

- No food or drink, no shoes, no sharp objects, no hanging on the netting, NO SILLY STRING (dangerous to vinyl), NO Sand, etc. in the units.       

- Children must be supervisied AT ALL TIMES - You are responsible for following and enforcing the rules and guidelines we set forth for safe operation and play of our units. 

 

Was your question not answered here?